Order Processing Time

• All orders are processed and delivered within 2-3 business days.
• Some orders may take 4-5 business days due to:
  • High order volume
  • Printing complexity
  • Quality control checks
  • Equipment maintenance or unexpected delays

Estimated Delivery Time

Delivery times depend on the shipping method and destination:

Domestic Shipping (Within India):

• Standard shipping: 2-5 business days
• Rush shipping (Additional Charge): 1-3 business days

International Shipping:

• Standard delivery: 6-12 business days (depending on the country)

Shipping Charges

• Domestic Standard Shipping: ₹63.72 (including GST) for up to 0.5 Kg.
• International Shipping: Charges vary based on country and weight. Rates will be calculated at checkout.
• Cash on Delivery (COD): ₹40.12 (including GST) extra per order.
• Reverse Shipping Charges: Equal to the forward shipping charges.

Additional Shipping Services

• Rush Order Processing: ₹52.50 (including GST) for faster dispatch.
• Box Packing: ₹17.70 (including GST) per order.
• Custom Letter & Gift Wrap: ₹47.20 (including GST) per order.

Tracking & Notifications

• After shipping, a tracking link is provided via email and dashboard.
• Sellers can track order status directly from the Qikink dashboard.

Undelivered Orders & RTO Handling

• If an order is undelivered due to an incorrect address, repeated delivery attempts, or refusal by the customer, it will be marked as Return to Origin (RTO).
• The seller can request re-shipping by paying the forward shipping cost again.
• RTO products are not refunded, but sellers can place a fresh order with updated details.

Order Cancellation Policy

• Orders cannot be canceled once they have entered the processing stage.
• Qikink reserves the right to cancel an order due to:
  • Payment failure
  • Violation of policies
  • Suspected fraudulent activity

Special Notes on Shipping

• India Post Shipping: If a customer’s pin code is unserviceable by standard couriers, India Post will be used. Charges for India Post shipping will be displayed at checkout.
• Multiple Orders: Orders containing multiple products may be shipped separately based on stock availability.