Last updated on October 5, 2024
Welcome to Qikink! These Terms of Service (“Terms”) govern your access to and use of our platform and services, including print-on-demand, order fulfillment, and shipping (collectively, “Services”). By signing up with Qikink.com and using our Services, you agree to comply with and be bound by these Terms.
In these Terms, references to “We,” “Us,” and “Our” refer to Qikink. Please review these Terms carefully. If you have any concerns or do not agree with any part of the Terms, we recommend refraining from using the services.
To use our Services, you must meet the following criteria:
We reserve the right to refuse access to the Services to anyone for any reason at any time.
Qikink offers print-on-demand and order fulfillment services to sellers. This includes:
These Terms apply to all activities associated with using our platform and Services.
To access our Services, you must create an account by providing accurate, up-to-date information.
As a seller, you must comply with the following:
Order Placement: Once your customer places an order on your Qikink linked store/ you places an order on Qikink dashboard, we will handle the production and fulfillment. Orders are processed based on the information you provide.
Order Accuracy: It is your responsibility to ensure the accuracy of the orders, including design placement, size, and shipping details.
Order Confirmation: You will receive an order confirmation when we receive your order. Changes to orders cannot be made once the order is taken for processing.
Fulfillment Timeline: Our standard production time is 1-5 days based on the product & printing options. Shipping times may vary depending on the destination & type of shipping mode you choose while placing an order. Qikink is not responsible for 3rd party delivery delays, lost packages, or damage due to delivery partner.
Rush Order: AOP (All-Over Print) orders cannot be processed as rush orders. Any rush order fees paid for AOP orders are non-refundable.
In case of a sudden surge in rush orders, we’ll prioritize them for same-day fulfillment. If we can’t prepare your order for same-day dispatch, we’ll refund the rush order charges.
Service Pricing: The cost of our services is outlined on the platform and may be updated periodically. You may be notified of any price changes through mail/dashboard notifications.
Payment for goods: All orders must be paid prior to us starting to process your orders. To pay for orders, USERS must make a deposit equal to or greater than the amount owed for orders placed.
Payment Terms: Payments for all orders must be made upfront. We accept Credit/Debit Cards, UPI, Net Banking, Wallet, etc. All transactions are processed in INR (Indian Rupees) unless otherwise specified.
Tax Responsibility: As the seller, you are responsible for all applicable taxes, including GST, duties, and levies on the sale of your products.
We offer a variety of shipping options based on your customer’s location. Shipping rates and delivery times are available in our Shipping Policy.
Domestic Shipping: Orders within India may/may not be delivered within 2-9 days. If any event/natural disaster/other things may stop the shipping partner from delivering the orders to end customers.
International Shipping: Delivery times and costs for international orders vary by location. You are responsible for any duties or taxes levied on international shipments.
Order Tracking: You will receive tracking details for each order once it is shipped. For India Post/Other courier providers may not update their tracking. In such cases, we only adhere to the shipping partners’ final voice.
Shipping Errors: If there are issues with delivery due to incorrect shipping information, you are responsible for additional shipping charges.
Return Policy: Custom products are not eligible for returns unless there is a defect in manufacturing or fulfillment. For more details, please refer to our Return Policy.
Returns: Qikink is not responsible for incorrectly provided addresses that result in lost or misdirected packages. If packages are returned to us for any reason and need to be reshipped there the seller must the cost of the re-shipment. Size exchanges or general returns/exchanges are not the responsibility of Qikink and sellers must resubmit and pay for this type of order.
Refunds: Refunds are only issued in cases of defective products or errors on our part. Please contact our support team within 7 days of delivery with video proof, if you encounter any issues.
Order Cancellations: Once an order is processed, it cannot be canceled. We may cancel orders at our discretion for reasons such as payment failure, violation of these Terms, or suspected fraud.
Lost or Damaged Packages: The order value should be greater than or equal to the invoice value. If the package is lost or damaged in transit, we can only provide compensation based on the order value, as that is the amount we can claim.
As a seller, you are responsible for ensuring compliance with all applicable tax regulations, including:
GST Collection: You are responsible for collecting and remitting Goods and Services Tax (GST) on sales where applicable.
Tax Tools: We provide tools to help estimate tax liability, but you should consult with a tax advisor for your specific tax situation.
No Warranty: We do not guarantee that our Services will be error-free, uninterrupted, or secure. We are not liable for any indirect, incidental, or consequential damages arising from your use of our Services.
Limitation on Damages: Our liability for any claim related to these Terms or the use of our Services will be limited to the amount paid by you to us for the specific order in question.
You agree to indemnify and hold “Qikink” harmless from any claims, damages, losses, or legal expenses arising from your violation of these Terms or any third-party rights, including intellectual property and privacy rights.
Governing Law: These Terms are governed by the laws of India, without regard to its conflict of law provisions.
Dispute Resolution: Any disputes arising from or related to these Terms will be resolved through arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996. The arbitration will take place in Coimbatore, India, and the decision will be binding on both parties.
Privacy Policy: Our Privacy Policy outlines how we collect, use, and protect your personal data. By using our Services, you agree to the collection and use of your data as described in our Privacy Policy.
We reserve the right to modify or update these Terms at any time. Changes will be posted on our website, and your continued use of the Services after changes have been posted constitutes your acceptance of the revised Terms.
We are not responsible for delays or failures to perform due to events outside our reasonable control, including but not limited to natural disasters, strikes, government actions, or technical failures.
Qikink, including its officers, directors, employees, affiliates, agents, and business partners, disclaims all warranties, whether express or implied, in connection with the use of the QikInk.com Website and Services.
Qikink does not warrant, endorse, or take responsibility for any product or service advertised by third parties on our site or through linked websites. We are not responsible for monitoring any transactions between you and third-party providers of products or services.
For questions or concerns about these Terms, please contact us at: